Scasco Oil Company

So I said in my last post that my next post would be about the lack of customer service from our oil company, but since then, we have come to a satisfactory agreement for the approaching heating season. With that in place, I will not go into all the nasty details I was originally planning to, except to remind people that a signature on a contract means it's legally binding - I didn't sign so I was in the right - and that a verbal agreement should be followed up by a confirmation of that agreement and not a request to sign to make it valid - the two are contradictory. Also, no matter how professional you might be in your life, do not expect the same from everyone else; it's simply not as clear to everyone else how they should behave when they are in business.

Thanks to Paul S., Scasco's sales manager, for understanding the importance of keeping customers and how to speak with them and to them, which is, respectfully.

Been Working

Just a quick note as I've been working and was home today to help my Mom with shopping and other errands. The Birthday Countdown starts soon, on September 1st, and this year it's the 38th birthday - ugh!

Next post will focus on the Scasco oil company and their own special brand of customer service - not the good kind!

Today

-photo courtesy of our friend, Daphne Bates, Bures, England -

The good news is I still know how to do my job after two weeks away and in an emotional state! The goal is 70 orders a day to be "leading". I hit the ground running with 115 orders today. Yea me! My boss was pleased saying he appreciated me jumping right back in after so long away and we'd meet tomorrow to see how July ended and how I'll tackle August since it's a short month for me.

More good news. Mom's ovarian cancer is not, yet, genetically predisposed. This means the main breast and ovarian cancer gene was not found in her blood. They are going to look for more genes in other testing, but right now, the finger is pointing towards lifestyle choices followed by random acts of cancer cells. This means I must, must, must eat even better than I have been, reduce stress and combat the stress I can't reduce with more exercise. If I can prevent it I must. I don't like to work out but I don't want to sign up for Mom's tour of chemo duty, either. Cancer honestly and truly sucks.

Not so good news. Mom still has cancer and was discovered from the biopsies from this past surgery. It was resistant to the chemo they originally gave her so now they are mixing up a new cocktail and we proceed with more treatment. This could well take us into the New Year.

And I broke down after two weeks of bad sleep and crazy weird dreams; I purchased Advil PM and hope to get a little knocked out tonight. God knows I need to rest.

My wonderful husband

I love this photo!

Update

Tomorrow I return to work having been out helping my Mom since her surgery on 7/29. I'm preparing for the deluge of emails I'll need to wade through and hoping I remember how to do my job. I've never been out of the office for this long a time before. It should be interesting.

So my wonderful neighbor, Terry, mowed the back yard for us this weekend; I'm going to get them a gift card because he does this for us at times and it is always a blessing. Otherwise I have to take three hours on the weekend to get it done.

And I've been having the worst dreams and lack of sleep lately. Likely it's everything that's going on here. I was so thirsty I was dreaming of a cold Diet Pepsi being poured, and I must have been hungry, too, because I also dreamt of my yummy organic multi grain cereal being poured with ice cold soy milk. Yum! But other than those dreams, my sleep has been very off with weird and detailed images that make no sense, or I go to bed crying myself to sleep. Thankfully, our cat, Tiger, is there to purr away and his little engine calms me down.

Here's to another attempt at a good night's sleep...